Terms & Conditions
MF-Ceilings.co.uk Payment Options
All the equipment, tools and accessories you need to install your suspended ceiling for less – and a host of secure ways to pay:
It’s simple, safe and as secure as it gets.
Sage Pay is a secure and reliable payment gateway who process transactions to Elavon merchant bank in a secure way.
Sage Pay Security Statement
- As a Payment Service Provider, thousands of businesses outsource their transaction security to Sage Pay. It is their top priority to ensure that transaction data is kept secure at all times.
Transaction security
All transaction information passed between your site and the Sage Pay Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Sage Pay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.Encryption and Data Storage
Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign’s Global Root certificate, making them all but impossible to extract. The data held by Sage Pay is extremely secure and Sage Pay is regularly audited by the banks and banking authorities to ensure it remains so.Links to banks
Sage Pay have multiple private links into the banking network that are completely separate from the internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.Employee access
No individuals within Sage Pay are able to decrypt transaction information or cardholder data. The systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from our own employees because their systems never display the full card numbers, even on administration screens.
3. PayPal
Got a PayPal account? Select this option at the checkout and you’ll be redirected to PayPal’s secure server. Login to your Paypal account to complete the transaction.
If you don’t yet have a PayPal account but would like one please select the ‘pay by PayPal’ option and follow the onscreen guidance.
We do not store your credit or debit card details. Ever. All card details are securely processed in compliance with full PCI (Payment Card Industry) requirements.
4. Telephone Payment
Perhaps you need to ask us a question about your suspended ceiling? You can complete your order at the same time. Just have your card at the ready when you call and we will email you a pay now link.
5. Cheque
Please include notes of your order and make cheques payable to Sorrel Enterprises Ltd and send to:
FAO: MF-Ceilings.co.uk
JCS (Judge Ceiling Systems),
Unit 1,
The Brookside Centre,
Red Marsh Industrial Estate,
Thornton-Cleveleys,
Lancashire,
FY5 4HD.
Delivery Options
1. 3-5 Working Days Delivery & 24-28 Hour Specials
Due to our large variety of products, we use national and in some cases, international courier services. These couriers allow us to provide fast and reliable delivery options to our customers, we do however recognise that couriers do not always delivery on time, or in the way some customers have asked for. As a company we do our upmost to ensure a safe and reliable delivery service, but cannot be held liable for deliveries that have not been delivered within a time frame, if the issue is caused by the courier being delayed or mistakes made.
We will always work our hardest to ensure your items are delivered on time and in perfect condition, and due to our hard efforts, we have over 98% of deliveries arriving in good time and condition. We would ask that customers please discuss any restrictions, changes or special requests on deliveries to help us service your order. If you have opted for our 24-48 hour special delivery option, we will of course have your goods dispatched in time and booked on the correct service. Our couriers will always refund delivery costs if they do not deliver in time so please discuss with us about having the delivery costs refund if this has happened.
How Do I Order?
Here’s how it works:
- Buy your MF Products and accessories on the online store.
- Go to Checkout. When you select ‘credit or debit card’ your order is encrypted and passed to PayPal on a secure checkout system.
- You enter your card details, with the added security of Verified by Visa and MasterCard® SecureCode™
- When you’re done, you’ll be passed back to us.
It’s simple, safe and as secure as it gets.
Terms & Conditions Of Sales
MF-Ceilings.co.uk is a trading name of Sorrel Enterprises Ltd. All cheques and payments made payable to Sorrel Enterprises Ltd. All materials purchased from Sorrel Enterprises Ltd. must be paid for in full on collection of goods, or if delivered, before delivery. For ceiling installations by Sorrel Enterprises Ltd. payments must be received within 5 days from completion of work. Delivery quotes are subject to UK Mainland delivery only, for areas such as Scottish highlands or jersey, please ask for price update. All orders from Sorrel Enterprises Ltd (Judge ceiling systems) are subject to a 30% re-stocking fee if the customer wishes to return their goods. Damaged goods must be reported within 24 hours of delivery, failure to do so will mean that we are not held liable and therefore no refund will be given. For any thermal, acoustic and fire rated specific products, we like to ensure that the product is correct for your application so please feel free to request data/specification sheets that we will pass on from our manufacturers. Sorrel Enterprises Ltd cannot be held liable for any products that were ordered incorrectly by our customers as the items on this quotation should be checked before purchase. Our MF (Metal Framework) ceiling products vary in brand. If it is a British Gypsum MF product, we will specify this for you, if the items do not specify British Gypsum, then the product will either be Libra or Hadley’s branded which are also reputable manufacturers. Please ask your sales adviser for more information. All goods on our provided invoices remain the property of Sorrel Enterprises Ltd until all outstanding invoices are paid in full.